Delivery

LIVEFOOD

We will do our best to wrap up any livefood orders as best we can to protect them from the cold weather, though unfortunately we can not guarantee live arrival at this time and so livefood orders will have to be despatched at your own risk.

To ensure you receive the freshest livefood possible, all livefood orders are despatched on Tuesdays and Fridays when we have fresh delivery.

DELIVERY

We aim to despatch items purchased the next working day. However depending on availability items may take longer to be despatched. When we recieve your order you will recieve a confirmation email. All orders should arrive 24 hours after despatch.

If there is a problem with availability you will be notified by email and will be informed how long it will be before you receive your items. It should not be more than 7 days.

Shipping Costs
Shipping is charged by weight.

WeightFirst ClassSpecial DeliveryPrivate Courier
< 0.50 kg£2.50£6.00£3.50 / £7.50 / £9.99 *
< 1.00 kg£2.99£7.50£3.50 / £7.50 / £9.99 *
< 1.25 kg£4.99£8.99£3.50 / £7.50 / £9.99
< 1.50 kg£5.99£8.99£3.50 / £7.50 / £9.99 *
< 2.00 kg£8.99£8.99£3.50 / £7.50 / £9.99 *
< 2.50 kg£9.99 £3.50 / £7.50 / £9.99 *
< 25.0 kg  £3.50 / £7.50 / £9.99 *
< 50.0 kg  £7.00 / £14.99 / £19.99 *
* Depending on your area/postcode

List of Postcodes charge at the Lowest Private Courier rate
LS , HD , HX , BD1-22 , WF

List of Post Codes charged at the Standard Private Courier rate
AL, BB, BD, BL, BN , CB, CH40-66, CM, CO, CT, CV, DA, DE12-74, DH, DL, DN1-14, EH, EN, FK, FY, G, GL, GU1-25, GU28-31, GU36-95, HD, HG, HP, HU, HX, IP, KA1-17, KD20-25, KA29-30, L, LE, LS, LU, M, ME, MK, ML, NE, NG, NN, NR, OL, PA, PE1-19, PE26-38, PO1-22, PR, RG, RH10-20,G RM,G S, SG, SK1-8, SK13-16, SK22, SL, SN, SR, SS, TN, TS, WA1-15, WD, WF, WN, YO

If your post code falls outside of these areas the higher rate will be applied.

Delivery is only available to Mainland UK. Sorry, but we do not currently deliver to Northern Ireland.

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Leeds & Crossgates

York Road, Leeds
0113 235 0795

York Road Leeds

Reptiles, Tropical & Marine Fish, Birds and Small Pets

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Crossgates, Leeds
0113 264 7031

Crossgates Leeds

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